Senior Manager, Infrastructure & Security

NGen is Canada’s Global Innovation Cluster for Advanced Manufacturing, dedicated to building next-generation manufacturing capabilities. As an industry-led not-for-profit, we drive innovation to strengthen the Canadian economy, create high-value jobs, and position Canada as a leader in advanced manufacturing technologies.

By leveraging cutting-edge technologies - such as Industry 4.0, artificial intelligence, cybersecurity, robotics, advanced materials, and additive manufacturing - we help companies transform operations, enhance productivity, enable sustainable manufacturing, and accelerate commercialization.

The Senior Manager, Infrastructure & Security leads the development and management of secure, scalable, and efficient infrastructure systems that support the organization’s national operations and services. They also ensure infrastructure and cybersecurity practices support NGen's vision of building world-leading capabilities in advanced manufacturing and technology innovation.

• Oversee and maintain NGen's Security Management Framework.
• Provide foundational infrastructure frameworks enabling rapid service/operation development.
• Develop and implement infrastructure policies, procedures, and best practice guides.
• Manage service delivery and IT support across the organization.
• Conduct regular system audits and monitor infrastructure performance, recommending continuous improvements.
• Hire, develop, and retain a high-performing team to support day-to-day service delivery and infrastructure operations.
• Manage and maintain relationships with technology, software, and security vendors.
• Monitor and report on vendor Service Level Agreements (SLAs).
• Lead infrastructure projects, including timeline creation and budget management.
• Deliver infrastructure and security performance reports to senior staff.

Our ideal candidate possesses the following skills, knowledge and experience:

• Bachelor’s Degree in Information Technology, Computer Engineering, or related field. An equivalent combination of post-secondary education, training, and relevant work experience may be considered.
• AWS Certified Solutions Architect Associate
• Microsoft Certified Azure Administrator
• CompTIA Cloud+ Certification
• Certified Information Security Manager/CISM (asset)
• Certified Information Systems Security Professional/CISSP (asset)
• 7+ years experience in security framework design, implementation, and monitoring (Microsoft Sentinel, Qualys preferred).
• 7+ years experience in infrastructure architecture, deployment, and troubleshooting, with proven experience working with: AWS (Redshift, Lambda); Microsoft O365 and Azure; Salesforce; Infrastructure-as-Code (Terraform, Jira, GitHub); WordPress.
• 8+ years experience leading diverse infrastructure and support teams, ideally within a remote work environment.
• Experience in vendor relationship and budget management.
• Demonstrated ability of aligning IT strategy with organizational goals while anticipating emerging technology trends.
• Demonstrated ability to work collaboratively cross-functionally while building trusted relationships with stakeholders and vendors.
• Excellent communication skills with an ability to translate technical information clearly for both executive and non-technical audiences.
• Results oriented with the ability to manage complex projects with measurable impact, within scope and budget.
• Demonstrated ability to solve problems through data-driven insights and system-based analysis.
• Demonstrated commitment to continuous learning and innovation.
• Bilingual (English/French) considered an asset.

Passionate about driving innovation, scaling technology adoption, and shaping the future of advanced manufacturing in Canada? Join us!

NGen Canada is an equal opportunity employer committed to diversity and inclusion. We thank all applicants in advance for their interest in a career at NGen Canada; however, only those candidates who are selected for an interview will be contacted.

Please send your cover letter and CV to: recruiting@ngen.ca